• Orders up to 2 lbs ship for a flat $4.95.

• Orders are processed within 2 business days. Most products are made to order, so please allow 3–5 business days for creation before shipment.

• We currently ship within the United States.

You have 30 days from delivery to request a return.
Items must be unused and in original condition. For hygiene reasons, worn bracelets can't be resold and are final sale unless damaged or incorrect.
To start a return, email hellosootheandstone@gmail.com with your order number.
Refunds go back to your original payment method within 5–10 business days of us receiving the item. Return shipping is the buyer's responsibility unless the item arrived damaged or wrong.

Send a photo within 7 days of delivery and we'll replace it or refund you — no need to ship it back.